Empath
Empath is a learning and accountability platform built specifically for managed service providers (MSPs). It helps MSPs onboard, upskill, and track the development of technical, sales, and operations staff through role-based learning pathways and MSP-specific course content.
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Software
Learning Pathways
Structured, role-based training pathways that guide MSP staff through skill development at their own pace.
Onboarding Programs
Standardized onboarding programs to bring new MSP hires up to speed consistently.
Progress Tracking
Real-time tracking of team member progress and accountability across roles.
Training
MSP Course Content
Pre-built, MSP-specific course library and frameworks for roles such as T1 technicians, vCIOs, service managers, and sales reps.